Customer Reviews
Bryan from Professor Plumbing Heating and Air is absolutely fantastic! From the moment he arrived, it was clear how professional and knowledgeable he is. He showed up right on time, was very respectful, and even wore shoe covers every single time he stepped into the house — small details like that really stood out to me. What impressed me the most was how quickly and confidently he identified the problem with our tankless water heater. He had it fixed in less than 30 minutes, something no other technician had been able to do. Bryan runs his own company, and you can tell he really cares about the quality of his work and his customers. If you’re looking for someone who is reliable, professional, and truly knows what he’s doing, I highly recommend Bryan and his company. We’ll definitely be calling him again in the future!
Had a company come in and install my furnace in May when I needed to turn on air conditioner it didn’t work also they cut in the filter by just cutting a hole in the duct. Brian came in and put in a proper access panel for the filter and also got the air conditioner back working as the other guys never hooked it back up. Would highly recommend Brian.
Excellent Service! Brian installed 3 split units with pure accuracy, confidence and professionalism. He made sure I was aware of how to operate and maintain the units as well as its features, warranty and personal opinion of features and the product in general. From start to finish Brian single-handedly completed the job while leaving me completely confident and extremely comfortable with his work. Everything was installed beautifully with absolutely no issues and this review is written weeks after installation completion. I very highly recommend using his services, top not from A to Z! This is probably the most deserving review I have ever written. Brian, Thanks again for everything, we truly appreciate your professionalism and expertise.
Bryan was on time and very cordial. He did an excellent job installing my faucet and installed new water lines, very much needed. Highly recommend for his knowledge and trust.
My AC went out 24 hours before a long holiday weekend. Bryan was able to fit me in that afternoon, diagnose and fix the system. He was professional and thorough! We will definitely be using him again!
Incredible service from start to finish. Bryan showed up quickly when we needed urgent help and handled everything with professionalism and care. He explained the issue clearly, worked efficiently, and the pricing was extremely fair. Great quality work at an affordable rate. I’ll be recommending them to anyone in need of a plumbing company. Ask for Bryan, he’s the best!
Brian at Professor Plumber is an absolute dream! I had a big hiccup with my air conditioner last year, but Brian quickly came to the rescue and got everything running smoothly again. He mentioned that my HVAC system was a bit outdated and recommended replacing it during the winter. I completely trusted his expertise and went ahead with ordering new equipment. The installation process was a breeze - fast, efficient, and spotless. Brian had an apprentice by his side that morning, and it was so cool to watch him pass on his knowledge. He made sure to explain each step along the way, paying attention to every little detail, like cleaning up metal shavings to keep the area safe for bare feet. When it came to the condensation drain, he even took the time to fix the connection to my hot water heater, making everything look even nicer. Just a heads up, he didn't actually install the water heater itself. After they finished, my home was left sparkling clean, and my cooling system is now working better than ever. Brian truly is a star at what he does!
I had an outstanding experience working with Bryan. After having three different plumbing companies attempt to fix a persistent leak—each time with no lasting results and increasing costs—I was fortunate to have Bryan come out. He quickly diagnosed and resolved the issue in under 20 minutes. Bryan brings an “old-school” level of expertise and professionalism that’s hard to find these days. In addition to being highly knowledgeable, he was personable and made the entire visit enjoyable for both my fiancée and me. I have complete confidence in his work and will be recommending him to my entire family.
Bryan is the best! Always takes care of his customer and is a pleasure to work with on projects. Would HIGHLY recommend!
Absolutely love Bryan and the work he does! Offers great prices on top notch services. Very glad I called!
We discovered “Professor Plumber“ years ago, when faced with a long-term leak and serious damage. He returned a year ago, to help us get to the bottom of yet another mysterious, persistent challenge.His professionalism and integrity so impressed us that we tracked him down when we learned he had left his last employer! Most recently, he replaced one toilet and repaired another, returning to “make right“ a faulty part. I will never work with another plumber!
We had a pipe burst over winter from our sprinkler system. Bryan Stiles was polite, knowledgeable and efficient. Pricing was reasonable.